Effective Date: May 1st, 2025
Introduction
Titan Exams ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our platform, which is designed to help colleges and universities manage exam scheduling.
Information We Collect
We may collect personal information that you or your institution provide to us directly, including names, email addresses, phone numbers, and payment details for paid exams. We also collect usage data, IP addresses, browser types, and device information to improve the platform experience.
How We Use Your Information
We use the information we collect to:
- Facilitate exam scheduling and communication
- Send automated email and text notifications
- Process payments securely via Stripe
- Provide reporting and analytics to authorized users
- Maintain and improve our services
Sharing Your Information
We do not sell your personal data. We may share your information with:
- Your institution (for administrative and academic use)
- Our payment processor (Stripe) for secure transactions
- Authorized third-party service providers under strict confidentiality agreements
- Legal authorities, if required by law
Data Security
We implement industry-standard security measures to protect your data, including encryption, role-based access, and secure hosting environments. We comply with FERPA and applicable U.S. privacy laws.
Student Privacy
Titan Exams is used by educational institutions that may collect and manage student data. All student records remain under the control of the institution. We act as a data processor and do not use student data for marketing or unrelated purposes.
Cookies and Tracking
We use cookies and similar technologies to enhance user experience and analyze usage. You can control cookies through your browser settings.
Your Rights
You have the right to access, update, or delete your personal data. To make a request, please contact us at support@titanexams.com.
Data Retention
We retain data as long as necessary to fulfill our services or meet legal obligations. Institutions may request the deletion of user or student data at any time.
Third-Party Links
Our platform may contain links to other websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy periodically. If we make significant changes, we will notify you via email or platform notice.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@titanexams.com